Privacy Policy.

1. Introduction

Bourn Truck Co. ("we", "us", "our") is a British bespoke vehicle builder specialising in the Land Rover Defender and Ford Ranger Raptor platforms. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you interact with our website or submit a commissioning brief or enquiry.

2. Information We Collect

When you submit a commissioning brief, contact form, or enquiry, we may collect:

• Your name, email address, and telephone number
• Details of your commission requirements (platform, build tier, estate type, intended use)
• Any additional information you provide in your message

We do not collect payment card details through this website. Any financial information shared during a commission is handled securely and separately from this data.

3. How We Use Your Information

• To review and respond to your commissioning brief or enquiry
• To source the correct vehicle platform and prepare a specification and quote
• To arrange and conduct workshop visits and commission meetings
• To maintain a record of your commission throughout the build process

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Legal Basis

We process your personal information on the basis of the consent you provide when submitting a brief or enquiry, and to take steps at your request prior to entering into a commission contract. You may withdraw your consent at any time by contacting us.

5. Data Retention

We retain your personal information for as long as is necessary to fulfil the purpose for which it was collected, including for the duration of any commission and the aftercare period that follows. Information from enquiries that do not result in a commission is retained for a reasonable period and then securely deleted.

6. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to access, correct, or delete the personal information we hold about you, and to withdraw your consent to its processing. To exercise any of these rights, please contact us using the details below.

7. Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or destruction. Commission records are accessible only to those within Bourn who require them to fulfil your enquiry or commission.

8. Contact

If you have any questions about this policy or wish to exercise your data protection rights, please contact us through the website and your enquiry will be directed to the appropriate person.